Shipping Policy
Thank you for shopping at hbkart.com. We are committed to delivering your order accurately, in good condition, and always on time. Please find below the details of our shipping practices.
1. Shipment Processing Time
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All orders are processed within 2–3 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Delivery Timeline
We aim to deliver your products as quickly as possible.
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Standard Delivery: Once processed and dispatched, your order will typically reach you within 3–5 working days.
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Delivery times are estimates and may vary depending on your location (e.g., remote areas may take slightly longer).
3. Shipping Rates
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Shipping charges for your order will be calculated and displayed at checkout.
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We may offer Free Shipping on orders above a certain value, which will be highlighted on our homepage or checkout page.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours of dispatch.
5. Customs, Duties, and Taxes
hbkart.in is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
hbkart.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Delivery Address
Please ensure that the shipping address provided is accurate and complete. We are not responsible for deliveries to incorrect addresses provided by the customer.
8. Contact Us
For any questions regarding your shipment, please reach out to our support team:
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Email: support@hbkart.com
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Website: hbkart.com